![A rise in self-service technologies may cause a decline in our sense of community](https://blogs.world.edu/wp-content/themes/homepage/includes/php/image-jit/?filter=list-thumbnail&file=https://world.edu/wp-content/uploads/2023/04/self-service-technologies.jpg)
A rise in self-service technologies may cause a decline in our sense of community
Automation, once hidden behind closed doors in factories, is increasingly moving into public view. Customers can pay for groceries or clothing at a self-checkout machine, order fast food from a touchscreen kiosk or even pickup coffee from a “robo-café.” These technologies, which substitute human contact for robot-based interactions, are examples of self-service technologies — innovative public-facing automation […]… Learn more.