Posts about: institutional processes

Rethinking institutional processes is boring – but the results are liberating

Rethinking institutional processes is boring – but the results are liberating

The venue for my first vaccination was Nottingham’s old Central TV studios. Waiting in the queue, two metres from the person in front and two from the person behind, I had a few moments to survey the scene. Dotted around this vast hall were dozens and dozens of desks and a team of countless volunteers […]…